My Dashboard Sign Out

044 - 65 65 3000

Today Holiday

Home / FAQ

FAQ-Foodonthego.in-Online food order in Chennai

How to place the order?

Orders can be placed online or by phone. Online: Logonto www.foodonthego.in Select your food. Select Pickup/Delivery. Provide your basic information to deliver the food. Pay online or Cash on Delivery or Pay during pickup at the restaurant.

How long it will take for the order to be delivered?

Minimum delivery time is 1 hour. It varies depending on where you live? Call and check for exact or estimated time after placing order.

How long it will take for the food to be ready for pickup?

Minimum time for pickup is 30 minutes. Call and check for exact or estimated time after placing order.

What if we didn't receive food after paying online?

Orders that were delivered beyond the max time of two hours from the accepted delivery time will be free. If paid online it will be credited into the respective bank account.

How to cancel the order?

Orders once placed cannot be cancelled.

Is dine-in available?

We do have 30 seat dine-in space available in Kottivakkam. You can eat your food at our facility itself if you want to.

Do you take up party orders also?

Yes, we have the team to serve for parties also.

Do you have outdoor catering too?

Yes, we do take up outdoor catering orders as well.

How to write feedback?

Please logon to our website www.foodonthego.in Click on Feedback and give us your valuable feedback.